I'm planning to take this site in a slightly different direction over the summer, so it may be down now and then over the next few weeks and when it re-emerges, it will likely be different than what you've seen up until now.
Feel free to check in periodically to see what's going on, and stay tuned!
Monday, June 25, 2012
Monday, June 18, 2012
Negative Ads – Mapping Arguments
Having looked at one of Governor Romney’s negative ads in our last entry, in the interest of fairness it’s time to review a negative ad produced by
the Obama campaign targeting his presumed Republican rival.
In this instance, we’re looking at this TV ad which is was designed to
portray Romney, who served as the CEO of the large private equity firm Bain
Capital, as being responsible for the closing of the century-old CST steel mill
with the result of numerous lost jobs and ruined lives.
Others have discussed the effectiveness of the ad, and we could
certainly analyze it in terms of its use of pathos to lead viewers towards a
specific conclusion (specifically, the ads use of moving emotional testimony
from people affected by the plant shut down and powerful images of a ruined
landscape where a thriving enterprise once stood – illustrating both the theme
of devastation and hinting at what the American landscape might look like if
the Republican candidate is elected).
But today we are continuing our look at argumentation and, as mentioned
previously, negative ads – for all their manipulativeness – must be premised on
some kind of logical argument (as opposed to positive ads that can rely just on
warm and fuzzy pathos). And if we can
figure out what argument a negative ad is making, we can use that understanding
to determine our next steps towards drawing our own informed conclusions.
This time, we are going to make use of the Toulin method for diagramming arguments that I mentioned in a previous post. It’s worth reading that original piece over
to understand how Toulmin breaks arguments down into Grounds (evidence) leading
to a Claim (a conclusion) with a Warrant providing the support that links
Grounds to Claims. (We’re going to keep
this example simple by skipping over Backing for now.)
The Bain ad actually starts with a simple argument that can be
presented in Toulin fashion as:
By breaking the argument into these linked components, it becomes easier
to determine which elements can be supported or challenged. For example, the Grounds cannot be challenged
on the basis of fact since Bain was indeed the owner of the firm during its
slide towards bankruptcy.
On one level, Mitt Romney’s role in the firm (the Warrant) also looks
like a statement of fact, but this is deceptive. Like many complex real-world situations, not
all truths resemble “All Cats are Animals” with regard to judging truth or
falsehood. For example, one could look
at the timing of decisions related to CST and map them to the timing of Governor
Romney’s changing roles within the organization (which take into account his
leaves of absence when running the Salt Lake City Olympics in 2002 or running
for the Presidency in 2008). One could
also challenge whether Romney’s role in a large organization such as Bain was
directly responsible for the mill being shut down. In both cases, you would be challenging
whether the Warrant is sufficient to support the Claim (that Romney is
responsible for the shutdown of the mill) regardless of the accuracy of the
Grounds.
It’s at this point that the Warrant ends up turning into a Claim to
another argument which expands our Toulin diagram to look like this:
Again, one can challenge the Claim and/or Warrant of this new argument
(digging further into the reasoning behind certain decisions, for example) or
questioning the responsibility of the CEO for the consequences – expected or
unexpected – of every decision. But putting
aside details of how such challenges might be made, you can begin to see how mapping
the logical argument hidden within the original seemingly emotion-driven
negative ad gives us something substantial to discuss when either supporting or
challenging its fundamental call to action.
And what is that call to action?
Well if we expand our Toulin map to include the critical hidden argument
that sits on top of the entire persuasive effort, it would look like this:
While it took a little work to tease out the argument underlying the
Obama ad, now that we’ve done so we have a number of ways to explore or
challenge the entire argument, with research from news sources like this one
being useful to help us accept or reject certain Grounds, Claims and Warrants.
For those who feel negative ads to be unpleasant or manipulative, the
effort needed to turn them into a coherent logical argument (leveraging tools
like Toulmin to make sure such arguments take into account more than
Aristotelian syllogisms can) helps us do something the makers of such ads would
prefer we don’t do: think for ourselves.
Sunday, June 10, 2012
Negative Ads - Syllogism
We’re all supposed to loath the phenomena of negative campaigning,
especially the dreaded “hit-and-run” 30-second TV spot - coming soon to every television
commercial break near you (at least if you live in Ohio).
I’ll admit that there is a lot to dislike about negative ads, from
their use of manipulative language, tone (including music) and imagery, to their
reliance on out-of-context quotations or quotes from third parties (such as
that ordinary guy on the street) to put a campaign’s talking points into
the mouth of someone other than the candidate.
But from a critical thinking perspective, I actually like negative ads
much more than positive ones. This may
seem ironic, given all of the tricks these ads seem to play to short-circuit
reason. But if you look at a positive
ad, one that usually extols the virtue of a candidate using warm-and-fuzzy
images of the candidate surrounded by a loving family, or listening intently as
voters share their concerns, all set to background music designed to create an
emotional state (“He cares!”, “She’s strong!, etc.), you realize that these
positive ads have avoided reason altogether by creating a presentation based
solely on pathos (emotion).
In contrast, negative ads (for all their faults) actually try to
present an argument. Yes, that argument
may be truncated to fit the 30-second TV format. And yes, this argument may be illogical or
unfair. But if we can tease out the
argument an attack ad is trying to make, we might discover or construct a legitimate,
logical and even substantial argument that can be used as the basis for some
serious thinking.
As we did with stump speeches, we’ll use negative ads from each party
to explore one of the critical thinking subjects we’ve talked about more
generally elsewhere. So let’s start by
looking at a spot put out by the Republican National Committee (called “Doing Fine”) to explore how principles of classical logic can be applied to our consideration
of the Presidential candidates.
To get a few obvious things out of the way, clearly this ad suffers
from most of the abuses of the genre, from ominous background music to a
clipped news image (repeated twice) that screams “out of context quotation” to
even the untrained eye. But rather than
dismiss the content of the ad out of hand due to these abuses (something many
people do – although only with ads put out by candidates they don’t like), let’s
try to assemble the argument the ad is trying to make in more detail.
Like most of the messaging coming out of the Romney campaign
(and its surrogates and supporters), this ad focuses on the US economy which
Republicans claim is doing very poorly. And
the statement that anchors their “Doing Fine” ad was spoken by President Obama during
a press conference in which he says “the Private sector is doing fine,” which
the ad presents as indicating the President is out of touch with the genuine
state of the private sector economy.
If we were to organize the key points of the ad into a classical
syllogism, it might look something like this:
* The President says that the private sector is doing fine in the
current US economy
* The private sector is, in fact, not doing well at all
* Therefore, the President is out of touch with the reality of the
current economic situation
This syllogism is linked to a general argument that underlies the
Romney campaign which says that someone who is out of touch with economic difficulties
(and is responsible for many of those difficulties) should not be elected
President. But for purposes of this
discussion, the three statements in the syllogism above give us a good starting
point for doing further research (and thinking) about some important subjects.
The first thing we can do is to look at the original context in which
the President made his “doing fine” statement which we can fortunately do easily
using this newfangled Internet thingee. Now,
by definition, anything less than a full rebroadcast of the original press
conference would constitute a partial presentation. But abridged does not always translate to “out
of context,” and if you read or watch President Obama’s press conference in its
entirety, I think it’s fair to claim that he demonstrates a comfort level with
the current state of the private sector economy.
It’s also clear that he understands the struggles the private sector
has done through over the last 4-5 years.
And, more importantly, he is making a case that other economic issues
(the crisis in Europe, challenges in the public sector) are more problematical
(and thus need more attention) than problems in the private sector. So if we look at the original first premise of
the argument drawn from the “Doing Fine” ad, a more accurate revision might say
“President Obama thinks the private sector is doing better than other parts of
the economy and thus needs less attention from government.”
Moving onto the second premise, the TV ad provides just three pieces of
evidence (shots of newspaper clips discussing fears associated with slow job
growth). But problems with these sources
of evidence include: (1) they are just snippets from three newspapers (only two
of which are identifiable); and (2) none of these stories clearly focus on the
subject at hand, which is the current state of the private sector economy.
Further examination of these sources might show that they do support
the RNC’s second premise of a struggling private economy. But even if they do, they do not provide sufficient
evidence to support the argument as a whole.
So in the case of the second premise, we have an obvious avenue (do some
research ourselves on the state of the private sector economy) to confirm or
deny the second premise in the argument.
We should also keep in mind that even if the first two premises prove absolutely
true, that does not necessarily mean that the conclusion follows from those
premises. But they could help us develop
a more reasonable conclusion (such as that the President feels that government
support for the private sector is a lower priority than helping shore up the public
sector or supporting Europe).
Depending on your political point of view, this might be a good thing
or a bad thing. But at least it
demonstrates how a limited or truncated argument derived from the lowly
negative TV ad can be used as the starting point for constructing something
that is actually worth thinking about.
Sunday, June 3, 2012
Stump Speech - Rhetoric
Just as we used the stump speech of the presumed Republican Presidential
candidate, Mitt Romney, to illustrate the concepts of logos and pathos, we can
now use a speech of his likely rival, President Obama (in this case, his 2012 campaign kickoff speech – which you should read through before continuing) to
look at another critical thinking concept: the use of persuasive language
(referred to earlier as “rhetoric”).
Most commentators would agree that President Obama is a highly skilled
orator, which means his use of a number of rhetorical devices comes off more
naturally than they would if used by a less talented speaker. While such ability comes with some perils
(notably, a tendency to talk too long or pack too many rhetorical schemes and
tropes into a single speech), audiences tend to become more uplifted and
transported when listening to a speaker who brings a skilled use of rhetoric to
his or her presentations.
Let’s start by looking at some of the linguistic devices that tend to
make the President’s speech “easy on the ear.”
First, you can find many instances of alliteration (the repeating of
initial consonant sounds). Thus we are
reclaiming a “basic bargain that built” (B-B-B) and dealing with “a house of
cards that collapsed in the most destructive crisis” (C-C-C), which is why we
are at a “make-or-break moment for the middle class” (M-M-M).
Similarly, the President makes extensive use of anaphora, the repetition
of the same word at the start of multiple linked sentences or phrases, which is
why your children should get the chance to do better “no matter who you are, or
where you come from, or what you look like, or what your last name is.” On the written page, all those extra “or’s”
would be superfluous. But when spoken,
they add life to an otherwise flat sentence, which is why we need to “make sure
we aren’t taken advantage of by credit card companies and mortgage lenders and
financial institutions” (as opposed to credit card companies, mortgage lenders
and financial institutions – a less threatening group without that extra “and”
replacing the comma).
Triplets abound within his speech, signifying how much we like
examples, concepts and phrases to be grouped into threes (such as those aforementioned
credit card companies, mortgage lenders and financial institutions). Or take a look at this paragraph, in which
the anaphoric phrase “Why else” is repeated at the beginning of three sentences
to pull us through a particularly damning set of accusations:
"Why
else would he [Governor Romney] want to spend trillions more on tax cuts for
the wealthiest Americans? Why else would he propose cutting his own taxes while
raising them on 18 million working families? Why else would he want to slash
the investments that have always helped the economy grow, but at the same time,
stop regulating the reckless behavior on Wall Street that helped the economy
crash?”
Before
moving on, keep in mind that the use of these types of rhetoric flourishes by a
skilled speaker is not necessarily manipulative, or even a conscience choice by
a speechwriter or speaker. Every speaker
wants to both convince and move an audience and devices like alliteration and
anaphora are often what turn a dry speech into engaging oratory. And a skilled writer or speaker has likely
internalized these techniques to the point of using them without even knowing
they represent named devices (much like my frequent use of this parentheses
device became second nature before I even realized it had a name).
Elsewhere
in the speech, President Obama’s points become more sophisticated and nuanced,
allowing him to avoid one of the biggest problems in a stump speech: how to
attack one’s political enemies without sounding shrill or small-minded (a particularly
problem for an incumbent President who must not be seen as damaging the dignity
of his office).
Which is
why he spends half a paragraph heaping praise on his likely adversary as a “patriotic
American who has raised a wonderful family…” who has a lot to be proud of,
including having “run a large financial firm” as well as a state (my own state
of Massachusetts, as it happens). But
(the President asserts), Governor Romney has learned the wrong lessons from
these experiences (assigning to him the belief that wealth flows from the top
down).
Now, one
can argue that he misrepresents his opponent’s actual positions, but as a
rhetorical structure, Obama’s praise for his opponent followed by harsh criticism
presented more in sorrow than anger is an masterful way of condemning his opponent’s
beliefs (while also defining those beliefs in a way that fits the President’s
own campaign themes) without coming off as insincere or sarcastic (as in “my
opponent deserves the billions he earned by ripping off the public for years”).
The
speech actually climaxes eight paragraphs from the end with a series of
rhetorical questions: "Will we [be] better off if more Americans get a
better education?”, “Will we better off if we depend less on foreign oil and
more on our own ingenuity?”, etc. (each of which is punctuated by the repeated
phrase: “That is the question.” – an unnecessary add-on in an otherwise
economical speech). Given that he is
likely to be speaking to a friendly audience, the anticipated answer to each
question is likely a resounding “Yes” shouted from the crowed, creating a dramatic
bonding moment between speaker and audience, leaving the remainder of the
speech as a relaxing cigarette and promises of more to follow.
Regardless
of your political persuasion, watching an artist perform his or her craft well
is something we should all be ready to appreciate. Especially since mastery of these devices can
help us learn to effectively persuade others to do what we know is best for
them (or at least help us identify when someone is trying to persuade us to do
what they feel is best for us).
Wednesday, May 23, 2012
Stump Speech – Logos and Pathos
It’s time to take a look at an actual campaign artifact and see what
critical thinking lessons can be drawn from it.
As the campaign heats up, we’ll be spoiled for choice on what to
analyze, but for the next few postings, I’d like to take a look at some
familiar political devices, starting with the “stump speech.”
This is the standard speech a candidate gives on the campaign trail,
sometimes more than a dozen times a day.
Candidate speeches are interesting in that, unlike TV commercials, they
allow a candidate to fully flesh out the ideas and themes behind their
candidacy. They also allow a candidate
to play the high-minded Dr. Jeckyl (allowing TV ads and surrogates to act as
Mr. Hyde by delivering accusations and condemnations that would sound terrible
coming out of the mouth of the candidate him or herself).
Because public speeches are the direct descendent of the type of political
oratory around which the rules of rhetoric developed, they still utilize techniques
and devices that have been analyzed and categorized for more than two millennia.
But forces of modernity (especially with regard to media) influence
this classic form in a number of significant ways. Most importantly, because a candidate can
count on every word in their speech being dissected and rebroadcast (both in
and out of context), public speeches today must be carefully constructed to
minimize internal phrases or sentences that would sound terrible separated from
the whole (and broadcast to the world).
They must also strive for consistency with previous speeches, as well as
the candidate’s overall track record, in order to not provide ammunition to
those ready to make accusations of hypocrisy (one of the worst curses in our
political lexicon).
We’ll start by looking at this stump speech by presumed Republican
Presidential contender Mitt Romney. Now this speech was actually given in January
when Romney was still running in a heated primary. But because most of his speech focuses on his
presumed future Democratic rival (rather than present Republican ones), it’s likely that these will be his words of choice during the actual Presidential campaign. I also like the fact that the newspaper in
which this speech was reproduced used the occasion to dissect some of the
language for rhetorical themes (indicating recognition of public interest in
some of the things we’re discussing here).
In addition to the general requirements of stump speeches described
above, candidates bring their own strengths and challenges to this rhetorical
form. Former Governor Romney, for
example, is known to be an average public speaker, which means he is less
likely to use some of the rhetorical flourishes a more polished speaker would
use to avoid having his words sound artificial and written. Because the candidate is known to be
extremely wealthy (and because this year’s Presidential campaign is likely to
include themes pitting the wealthy “1%” against “the rest of us”), Romney has
an additional requirement to avoiding sounding too patrician, while also
avoiding sounding as though he’s posing as a pleb.
Like most speeches, this one blends logos (an appeal to logic) and
pathos (an appeal to emotion), with Romney’s focus primarily on the state of the
US economy. The logic behind his appeal
is fairly straightforward and can be broken down into a relatively simple
syllogism:
* The economy has gotten worse since Barak Obama became President
* A candidate who presided over the worsening of the economy should not
be re-elected
* Therefore: You should vote for a candidate other than Barak Obama
Obviously, his presentation is more sophisticated than the three statements
above, and he does make additional linked arguments that indicate Obama’s
current economic policies are ingrained in the President’s political philosophy
(which Romney claims are statist – implying Obama seeks governmental solutions
to every problem). But the simple logic
noted above provides a way of either appreciating or attacking the Republican’s
argument. If one were to do the latter,
one could (for example):
* “Attack” the first premise by asking questions regarding what he
means by “worse,” and do some research regarding how the economy has done as a
whole during the last four years (rather than just focus on a few negative – or
positive – elements within the economy)
* Presuming you accept the first premise to be true (and even if you
don’t), finding historical precedent whereby a candidate who managed a
struggling economy during his first term presided over a much more robust
economy in the second (indicating that his first four years might have been
spent delivering necessary medicine that paid off during the next four). Since this description could apply to Ronald
Reagan, this approach offers Romney’s rivals the chance to “turn the tables” on
him by utilizing the experience of a Republican hero to counter the current
Republican candidate’s claims.
* Not accept that the two premises lead to the conclusion by pointing
out that factors outside of the economy (such as foreign policy) should also go
into the decision of whom to vote for
In any speech about the economy, pathos is invoked by translating economic
trends into direct negative consequences for Americans (a lost job, foreclosed
home, loss of retirement savings, etc.).
It’s interesting to note that Romney does not use a typical device of
naming specific people (sometimes pointing them out in the audience) who have
suffered these negative consequences. While
he may have simply not chosen to do so on this particular campaign stop, it may
be that this particular device (which can be effective in skilled hands) can
come off contrived if the chemistry between candidate and audience is not
there.
Overall, Romney’s appeal to emotion is evenly distributed between fear
(the economy’s going south and it’s going to take you with it!) and hope (a
different path can lead us out of the current quagmire). And his appeal to hope links to more
fundamental “good emotions,” notably an appeal to American founding principles
and values. So while pathos is in the ascendant
in this speech, it would be a stretch to call it a simple appeal to fear
designed to bypass reason by appealing to the worst in us.
Because Romney’s presumed rival is a more gifted public speaker, we’ll use
President Obama’s stump speech (actually the announcement of his candidacy) to
look at some important examples of political rhetoric
Tuesday, May 15, 2012
Application
Now that it looks like we know who the two candidates/contenders/interlocutors
will be for this November’s election, it’s time to start applying some of the
ideas that have appeared on this blog over the last several months to actual political
content (speeches, advertisements and the like). So next up will be a bit of critical thinking
analysis of one of the candidate’s stump speeches.
But before we go there I should point out that, unlike last election’s
Undecidedman blog, this exercise is purely about using something we all have in
common (a national election) to teach, learn about and apply various critical
thinking skills. The goal is not to come
to a conclusion on which candidate to vote for, but to use one of the few experiences
we all share as Americans to study a topic that struggles to find a home in
traditional educational settings.
I mention this because one of the most important things you need to do
to engage in this kind of activity is to embrace a Principle of Charity which
requires you to actually take both sides in a political contest seriously.
This is far easier said than done in a poll-tested and media-driven
political age when political campaigns are informed far more by advertising and
marketing techniques (branding – both positive and negative, targeted communications,
demographic-driven decision-making) than by analysis of actual people or
issues.
As noted previously, most of us have pre-sorted ourselves into
communities where genuine political disagreement is considered peculiar or
profoundly uncomfortable. And within
these communities, we carefully filter our input, leveraging new technologies (notably
cable or satellite TV and the Internet) to stream ourselves a steady diet of
opinions we already agree with, coupled with pre-digested invective against
those we don’t like. Even the current
affairs shelf of the bookstore (if you’re lucky enough to live near one) groan
under the weight of ghost-written tomes by professional partisans who treat
voters as market segments to be sold into.
More sinisterly, this same type of targeted marketing is the
cornerstone of most professional campaigns.
To take one example, because I signed up on one of the candidate web
sites during the last election, I ended up on the mailing list for one of the
party’s congressional campaign committees who send me a steady stream of
e-mails declaring that only I can stop the unceasing evil of the opposing party
by writing an ongoing series of requested checks. The notion that I would be appalled by such a
transparent (and pathos-driven) appeal is irrelevant to the e-mail marketers
sending out this spam since, as far as they’re concerned, I’m simply one of the
millions of people who sit outside their anticipated 1.5% “hit rate.”
But to actually immerse yourself in a genuine political debate requires
you to start with the Principle of Charity assumption that both candidates are
reasonable and dedicated men who have things to say, arguments to present, and
a genuine dedication to doing the right thing for the country. Now even with this assumption as a starting
point, we will likely find one candidate’s vision more compelling or their
argument better presented than the other.
And since we need to make some decision as November rolls around, we
will eventually need to choose a side in order to place our vote.
The alternative (especially if you knew years or decades ago how you would
vote in this election, regardless of who the candidates are) is to spend the
next 6-7 months creating justifications for a decision that’s already been made
and calling that political deliberation.
This is actually the easiest option which both candidates (and their scientifically
managed campaigns) fully support, so long as you do your thing in a state they
can take for granted, allowing them to focus their resources and attention elsewhere (i.e., ignore you).
The downside of such an approach is that it leaves you totally irrelevant
as a political actor, letting you hole up in a sorted community, trading news about
your preferred candidate’s virtues (or, more frequently, the vices and
weirdness of his opponent) with the like-minded and awaiting orders from on
high regarding where to send your money (since your vote is already taken for
granted).
The Principle of Charity offers an alternative (but equally simple)
filtering mechanism. For example, would
Romney supporters be freaked out if their candidate spent his childhood abroad
and was the product of elite American universities (as was Obama)? If not, then this is not a genuine
issue. Similarly, are Obama supporters
as curious about the hijinks their candidates participated in during his youth
as they are regarding Romney’s high school behavior? If not, this too can be put aside as we treat
both candidates (and ourselves) as adults ready to use our full freedom
(including freedom of thought) to make an informed decision – the most
important one we will all make this year.
Sunday, April 29, 2012
Orwellian Wisdom
Certain texts repeatedly come up in any discussion of persuasive
communications.
Aristotle’s works on logic and rhetoric top the list for obvious
reasons, as do historic speeches by great writers and orators such as Winston
Churchill and Martin Luther King.
But an essay by George Orwell, called Politics and the English Language, also tends to be discussed frequently when critical thinking,
rhetoric (or whatever else you want to call the subject under discussion at
this site) turns to political matters.
Orwell’s brilliance as a political and literary thinker provides enough
reason for his work to show up in so many different areas of learning. And his accessibility (particularly through
his fictional works such as Animal Farm and 1984, which many of us were
introduced to in High School) also accounts for his name being so frequently invoked
in political discussion.
I also suspect that as an anti-totalitarian Socialist, Orwell is hard
to claim exclusively by either Left or Right, both of which utilize his name and
work (often to condemn what they perceive to be the ultimate end point of the
other side’s political trajectory). And
given how much these two poles have come to define the boundaries and dynamics of political debate for the last century, it’s at least good to know that a
writer who transcends such a dichotomy still resonates with today’s readers
(and thinkers).
A quote from Politics and the English Language that frequently makes an
appearance is Orwell’s translation of an honest (if hideous) political
sentiment into contemporary, immoral double-speak:
Consider for instance some comfortable English professor defending
Russian totalitarianism. He cannot say
outright, “I believe in killing off your opponents when you can get good
results by doing so.” Probably,
therefore, he will say something like this:
“While freely conceding that the Soviet regime exhibits certain
features which the humanitarian may be inclined to deplore, we must, I think,
agree that certain curtailment of the rights to political opposition is an
unavoidable concomitant of transitional periods, and that the rigors which the
Russian people have been called upon to undergo have been amply justified in
the sphere of concrete achievement.”
This excerpt alone is enough to demonstrate the decrepitude of language
Orwell was warning about, but reading through his essay from start to finish,
you realize that he is not just discussing the symptoms but also the cause of
this disease. And this cause is the
understandable desire to make ones writing seem more informed and well thought through than it is by stringing together “strips” of pre-fabricated or pre-digested words
or groups of words (which might be clichés, but may also be acceptable but
overused phrases or metaphors), rather than actually knowing what you want to
say and putting the time, effort and thought into figuring out how to say it well.
One doesn’t need to tune into the latest presidential speech or
candidate debate to see this stringing together of reasonable-sounding but
utterly vacuous language as a substitute for serious thought and honest
communication. Anyone who has worked in
an office setting will immediately recognize it in the language of the
corporate memo whose writer can’t bring him or herself to simply say: “The strategy we
decided to follow last year was a failure, so we’re going to abandon it and try
something else.” (As opposed to the much
more familiar “Market conditions have changed over the last 12-18 months, which
require us to review all initiatives underway within the organization. And while not diminishing our commitment to
key market opportunities and methods of achieving them with which stakeholders are
already aware, current plans are to broaden our existing strategies to
encompass new alternatives that will help us maximize value for our customers,
employees and shareholders.”)
But modern politics adds a new twist to the subject of Orwell’s warnings:
the use of science (or more specifically, scientific polling and statistical analysis)
designed to determine exactly which points and what phraseology will get the
biggest rise (and produce the fewest “negatives”) within a well-honed and
audience-tested speech. In other words,
science – which helps us reach precision and accuracy in so many other endeavors
– in politics is being used to ensure that meaningless or deceptive language
will still sound correct and honest to certain audiences.
A way out of this trap for ourselves is to follow Orwell’s suggestion
and begin our thinking about an argument not by selecting language that seems
convincing, but by truly thinking through what we are trying to achieve. And once that’s been accomplished, we should
choose the fewest, clearest and shortest words needed to communicate our
message, ornamenting language (if necessary) with vivid and original images and
metaphors, rather than tired clichés.
And as consumers of persuasive communication, we should stay on high
alert for dying metaphors (play into the hands of, grist for the mill, anytime
soon…), verbal false limbs (render inoperative, be subjected to, exhibit a
tendency towards…), pretentious diction (categorical, virtual, ameliorate,
extraneous), and meaningless words (or at least words that clearly mean more
than one thing being used definitively, such as democracy and patriotism).
While it might be a challenge to tap into the wisdom of thinkers who wrote
in the 400s BCE in an age when we think we have all the answers, it’s
worth listening to someone speaking to use from a “mere” 66 years ago who
clearly understands us better than we understand ourselves.
Thursday, April 5, 2012
Resources
Some people
have the good fortune to study and even teach aspects of critical thinking
skills (in the form of philosophy, computer programming and even – gasp! –
critical thinking as its own standalone subject).
But the good
news is that one doesn’t need to dedicate one’s life to studying the topic in
order to apply key (and easy-to-learn) critical thinking skills to important
everyday tasks (such as the every-four-year job of selecting a President).
When
thinking about why I’ve zeroed in on some critical thinking tools and not
others in this run up to the Presidential contest, a parallel that comes to
mind is the teaching by Mr. Miyagi in the original 1984 Karate Kid (not the
recent - and probably better - version with the one-and-only Jackie Chan).
During that
film, the young protagonist (played by Ralph Machio) received a crash course in
martial arts by his elderly mentor Miyagi (played by Pat Morita of Happy Days
fame). These lessons included learning a
few key motions extremely well, not by kicking and punching, but by repeating
mundane tasks which included “Paint the Fence” and the legendary “Wax On, Wax Off” maneuvers.
Once he
realized that these activities had created “muscle memory” that translated
directly to certain karate moves, he inquired of his sifu if this gave him what
he needed to compete against far stronger and more experienced rivals. Quality, he was told, can trump quantity of
knowledge, strength, experience, (and even a willingness to cheat); a lesson
demonstrated when Miyagi’s young charge proceeded to kick the ass of one opponent
after another.
In the same
way, familiarity with critical thinking skills (such as how the contents of an
argument can be analyzed for logos and pathos, or knowledge of fallacies or
rhetorical devices) gives all of us the tools needed to review the persuasive
speech that comes at us during a political campaign (in the form of formal
speeches, debate performances, and political ads). And these same tools can help
us review media inputs for accuracy and bias.
The fact
that there are over a hundred types of fallacies, or that rhetorical devices
can be divided into dozens of schemes and tropes does not mean we need to memorize
long lists of Greek and Latin names in order to have these concepts at our
fingertips when needed. In fact, once we
start doing some analysis of this candidate’s speech or that candidate’s debate
performance, we can reference information on the pages linked above to name
concrete examples of this fallacy or that word scheme and analyze their
effectiveness.
All that
said, some people might prefer a more comprehensive understanding of the tools
of persuasion before we enter the campaign season in earnest. And since I’ll only have your attention a few
minutes each week, I wanted to pass on a resource for those who have the time
to dedicate a few hours to this subject over the coming months.
For many
years, I’ve taken to listening to audio-based college courses during my morning
and afternoon commutes. Some of these have been downloaded from iTunes
University (which are pretty hit or miss, especially since I’m not fond of
recorded classroom lectures that include interaction with students I’m not
sitting next to). But two companies: The Teaching Company and Modern Scholar, provide course on CD (as well as Internet
download) that have helped me catch up on a range of subjects I missed in
college (especially in areas of ancient history and philosophy).
These too
have been hit or miss (although with a higher hit rate than iTunes, especially
since they were created with the commuting listener in mind), and I just completed
a Modern Scholar course entitled “Way with Words: Writing Rhetoric and the Art of Persuasion” by Professor Michael Drout of Wheaton College. Drout is a medieval
history/sci-fi/fantasy/language dweeb (a set of fixations I wholeheartedly
endorse), who manages to pack a solid presentation of many of the topics we’ve
been touching on into less than eight hours of lectures.
While this
course was probably intended for students trying to improve their writing, most
of the lectures are applicable to any form of communication (including the aspects
of persuasive speech we’ll be seeing during the upcoming campaign). Given that this and other courses are
available for the grand total of $0 from many libraries, if you’ve got some
free time between now and the conventions, you could do worse than to dedicate
a few hours to this highly efficient way of learning.
Sunday, March 18, 2012
Nudge Nudge
Finishing up the discussion of Kahneman’s Thinking Fast and Slow on a
cautionary note, the book’s model of a human mind broken into two parts: a
fast, associative System 1 that does the bulk of our day-to-day cognitive work
and a slower, deliberative System 2 that analyzes deeply, handles counter-intuitive
situations, and takes control when necessary should be seen for what it is: a
metaphor.
The author himself announces the metaphorical nature of his construct
of the mind, telling us early on that his creation of the labels System 1 and
System 2 was a deliberate artifice which, among other things, provides his
alleged System 1 some named characters for one of the stories it uses to
achieve understanding. And as much as the
metaphor of slow and fast mental entities
working in partnership helps explain a wide number of observable phenomena
(such as our tendency to fall for visual and cognitive illusions), we shouldn’t
lose sight of the fact that Kahneman’s is just one of a long line of metaphors
used to describe human behavior.
For example, while it has become fashionable to sneer at Freud, his
identification of a conscious and unconscious mind (not to mention the Ego,
Superhero and Id he posited) not only impacted both the scientific and wider
culture, it also served as the foundation for modern public relations and advertising
when put to practical use by Freud’s nephew Edward Bernays. And our culture’s fondness for the notion of
a Left-Right creative-logical split in our brain (despite an absence of
physical evidence for such a divide) simply proves how much we humans desire to
break our world into neatly labeled categories.
Now it may very well turn out that Kahneman’s fast/slow dichotomy will
withstand experimental scrutiny over time.
But work done since then (including a colleague’s thesis I’m currently
reading that proposes three different modes of thinking vs. Kahneman’s measly
two) is already building on and refining the original hypothesis. So before we start abandoning previous
theories and models and start thinking of ourselves entirely in fast and slow
terms, it’s best to exercise some humility and accept the fact that this model,
while useful, may very well turn out to be wrong.
Shifting gears to political matters (which is supposed to be the
subject of this blog), I must also admit to becoming uncomfortable when the
author began suggesting examples of his theories could be put to practical
advantage.
If our minds work a certain way, the author asserts, why not take
advantage of this phenomenon to gently move (or nudge) people towards socially
acceptable or preferable behavior?
The classic example of this idea comes out of the near 100% volunteer
rate for organ donation in certain European countries, vs. a far smaller rate
for Americans. This difference turns out
not to be the result of differing levels of generosity between cultures, but rather
a different in forms – specifically organ-donation volunteer forms which are opt-out
abroad (meaning volunteering for organ donation is the default choice) but
opt-in here in the US. So if telling
your printer or web page designer to change which box is checked automatically
can lead to such a huge increase in some socially beneficial good, why not
apply it to other societal problems (such as improving American saving habits
by making joining an automatic savings plan the default option)?
The trouble is that you pretty rapidly run out of examples of causes where
playing on global cognitive hard wiring will lead to unquestionably good
outcomes. Kahneman highlights the popularity
of Richard Thaler and Cass Sunstein’s recent book Nudge which shows how slight
manipulations in how information is presented can gently push people towards
making the right choices about their money, health and overall happiness. And he’s particularly excited that one of the
book’s authors is playing a role in the current US administration, providing an
avenue to put these ideas into practice.
But who gets to decide what behaviors the population will be nudged into? And who gets to determine where friendly
nudging ends and outright manipulation begins? Historically, powerful
persuasive techniques such as classical rhetoric or Freudian science have been
embraced by politicians and advertisers who want to get us to do what they
want. So what is to prevent new
techniques based on what we think we know about our fast and slow processors
from simply becoming the friendliest option on a list that also includes propaganda
and coercion?
It may be a fool’s errand, but if this blog is about anything it’s
about trying to engage that reasoning part of our minds (or our slow processor
if you like) much more than often we do when it comes time to make key
decisions that can affect our future as individuals and as a country. And while it would be far simpler if we could
all be made to “do the right thing” by simply switching around some wording or
some options on a form, fears over who gets to be the nudger makes the far
messier option of trying to get people to think for themselves a preferable
alternative.
Friday, March 9, 2012
Slow Down
Continuing with the discussion of Daniel Kahneman’s Thinking Fast andSlow, I noted that the author’s construct of a brain separated into a fast,
associative processor (System 1) informing but, occasionally, overridden by a
powerful but lazy slow processor (System 2) helps explain a number of
observable phenomena such as our susceptibility to visual and cognitive
illusions.
This model can also help us understand pan-human tendencies towards
certain types of cognitive biases, notably confirmation bias which makes us readily
accept information that already conforms to our beliefs, but treats information
that contradicts or confounds those beliefs with suspicion. After all, if our fast associative System 1 uses
stories to categorize and understand information coming at us from all
directions, what makes more sense than to create a story that plays up our
preferences and plays down or rejects our dislikes?
Making room in our mind for uncomfortable facts takes effort, often
involving looking at the world outside the framework of an easy-to-understand
storyline and delving into uncertainties (or probabilities) which bring us into
the realm of System 2. Our slow
processor does this work well, but engaging this lazy workhorse requires
effort. And if we can get along just
fine believing a comfortable story about, say, our preferred presidential
candidate representing all goodness and truth (while his opponent is a dishonest
cad), why not simply accept fast System 1’s take on the matter and let slow System
2 enjoy the day off?
Kahneman’s discussion of psychology and behavioral economics can also
inform other challenges that come into play during a presidential campaign,
such as anchoring and framing.
Anchoring involves putting out some information (usually numeric) that
our mind automatically makes the starting point for further thinking about an
issue. An example the author uses is
that if I ask a group of people if Gandhi was 140 years old when he died, all
of them will, of course, answer no. But
if I then ask him how old they think he was when he died, they will tend to pick
a significantly higher number than a group who was first asked an equally
ridiculous anchoring question of whether the Indian leader died at age 9.
Anchoring is a powerful phenomenon which takes advantage of a System 1
that grabs the first information it receives and uses it to build out a story
that is harder to edit or delete than to create. And thus we stick to first impressions, even
if those first impressions are wrong or were purposefully implanted in the
conversation to anchor us. This is why
politicians and advertisers (whether communicating employment statistics or
quantitative health information regarding food products) want to get their
numbers entered into the conversation early, so that subsequent conversations
will stay anchored where they prefer.
Fast and Slow also draws attention to our dramatic preference for
frames of reference that highlight gains vs. losses. For example, many people who would buy a five
dollar lottery ticket for a 1:10 chance to win $100 would refuse a bet that
offered them a 10% chance of winning $100 but a 90% chance of losing $5. Even though the two bets are nearly identical in economic terms (actually, once you do the math the second is better than the first), in psychological terms the notion of paying $5 for
a lottery ticket is treated far more positively than losing $5 as the outcome
of a failed bet.
Keep this in mind during the campaign season when candidates explain
that they want to help you keep four-fifths of you money (rather than tax you at
20%) or perform what you suspect might represent some mathematical slight of
hand. In fact, whenever you are
confronted by statistical data (from political friend or foe), it might make
sense to stop what you’re doing, spend five minutes doing multiplication of
various two-digit numbers in your head (which tends to engage System 2), and
then come back issue afresh.
While I suspect that follow up to the work of Kahnaman and the
researchers which followed him will help us further understand other political
phenomena (such as our preference for certain cadences and word choice
reflected in the rules of rhetoric), I started to get uncomfortable with his
final conclusions regarding how his discoveries could be applied in the real
world – the subject of some final thoughts next time.
Saturday, March 3, 2012
Think Fast
Like many people interested in the subject of this blog, I’ve been
reading and enjoying Daniel Kahneman’s best-selling book Thinking Fast and Slow.
Those of us who dabble in the subject of critical thinking tend to assume
a classical understanding of the human makeup, one that sees people as
essentially rational creatures. And when
reason fails us, we tend to blame this failure on emotion or some other
component of our animal/non-reasoning self temporarily overwhelming the rationality
that makes us us.
Kahneman’s work in psychology (which won him Nobel Prize when applied
to economics) contradicts (or at least confounds) these assumptions,
demonstrating as it did that our reason might actually be faulty (or, at least,
doesn’t work the way we think it does).
Kahneman (in landmark work done with his colleague Amos Tversky) posited
that our “mind” actually consists of two components: a fast-processing piece
which he names System 1, and a slower, more deliberate part named (you guessed
it) System 2. And unlike other attempts
to bifurcate or trifurcate the brain (into artistic vs. quantitative right and left hemispheres, or Freud’s Ego, Superego and Id), Kahneman’s fast System 1 and slow
System 2 seems to provide a great deal of rigorous descriptive
and predictive power.
Under this framework, System 1 processes information (such as
information coming in from the senses) lightning fast and attempts to make
sense of it via associations and stories.
You can experience the uncontrolled associative nature of System 1 the
next time you hear a familiar song and immediately (and without any deliberate
effort) remember the last time you heard it, the first time you heard it, a
dozen songs like it, and that great date when you danced to it in college. Stories provide a way for System 1 to create
coherence around sensory data and other input, without having to engage the
more deliberate concentrative power of System 2.
And this System 2 is extremely powerful, grabbing control and overriding
the association- and story-driven decisions of System 1 whenever it likes. The trouble is, deliberative System 2 doesn’t
like to do this very often since it is a lazy system that would prefer to take
System 1 at its word whenever possible.
Times when this is not possible include situations when understanding
requires a statistical vs. story-based understanding since System 1 doesn’t
really “do” probabilities. In fact, the illustration
(and tool) Kahneman uses to illustrate the distinction between the two Systems are bets or gambles which make no sense from a purely utilitarian point of
view, but are perfectly understandable once you see decisions on whether to
take those bets being made by System 1 that doesn’t really get probability and
a System 2 that would rather not bother if it didn’t have to.
Beyond statistics, this two-part model helps explain our susceptibility
to visual and cognitive illusions, such as this famous example:
Looking at this image, most of us “know” that the two parallel lines
are the same length, regardless of the fact that our own eyes registers the
first longer than the second (a visual that is confirmed by System 1 acting on
its own- which is what happens when children confront this illusion for the
first time). The reason we grownups
“know” the lines are of equal length is that our System 2 is pulling in not
visual imagery (which is what System 1 uses to process data), but data drawn
from memory, i.e., the specific memory of having experienced this illusion previously
as a child. (In fact, my memory recalls
not just this illusion, but the exact puzzle book where I saw it published –one
which had an elaborate maze on the cover whose overall shape resembles a British
toff wearing a bowler hat.)
This combination of a fast associative processor and slower, lazier
deliberative processor leads to other types of illusions/errors, my favorite
being the response you get when you ask people how many of each animal
Moses brought onto the ark. This gag doesn’t work on the printed page,
but when you ask someone the question out loud, most of them will confidently
announce “two,” and only afterwards feel sheepish that they mistook Moses for
Noah, the confusion arising because both names fall into the associative category
“famous Biblical figures with long-O sounds in their names”. (My favorite use of this trick came when I
asked the Moses question of my neighbor, the local Episcopalian Minister, who
began on a long exegesis regarding relevant chapters of Genesis before I
stopped her and told her Moses never had an ark.)
But the slow processor, which must take over to perform certain tasks (such
as multiplying two-digit numbers in your head) can also cause errors and
omissions, one of the most famous illustrated in this observational assessment.
Illusions aside, during the course of any given day, most of the mind’s
work is performed by System 1 with System 2 intervening only when necessary. Reading this piece, for example (no matter
how engrossed you might be by it) is pretty much a System 1 activity, given
that it consists of processing written information in a language you understand. In fact, System 2 has only really been
engaged during a small portion of the period when you were involved with this piece
(when you were counting the basketball passes if you clicked on the link
above).
All very intriguing, I hear you cry out. But what does that have to do with critical
thinking in general and critical thinking about the US election
specifically? Expect an answer to that
question next time.
Monday, February 20, 2012
Rhetoric - 2
We started
out by looking at a number of linguistic rhetorical techniques that cannot in
and of themselves be considered good or bad (or, more specifically, informative
vs. manipulative), especially since they are nothing more than the cost of
entrance to any political discussion, argument or debate.
Whether you
are entering the political process to change the world or line your pockets, if
you cannot frame your points in an interesting and engaging way, you will never
get the attention of friend or foe. So
just as the ability to write well is the first step to becoming a famed
novelist (or even an unknown but good one), writing and speaking in a way that
engages an audience is not a moral choice but a necessity.
But there
are other rhetorical techniques that require their users to make ethical
decisions, sometimes difficult ones, because of the persuasive power of these
techniques (regardless of the quality or sincerity of the content they are used
to present). To illustrate what I’m
talking about, I’m going to focus on a set of rhetorical devices that deal with
how one acknowledges opponents and their arguments.
One rather
infrequently used technique, called dirimens copulatio, simply involves mentioning
opposing facts in your own arguments, not to counter them but to demonstrate
the speaker’s awareness that two sides of an issue exist. An example of this might include “In
international politics, there are rarely right and wrong answers or black and
white situations. Which is why there are
many legitimate criticisms of the choices my administration has had to make.”
A far more
frequently used technique is procatalepsis, which also acknowledges an opponent’s
position but does so in order to anticipate and counter it in advance. Statement such as “My opponent claims that I
have been too eager to engage in war when peaceful alternatives were
available. To which I would respond,
what alternatives are open to us when the nation is attacked?” or “Critics will
call my spending plans wasteful and irresponsible. But who is acting irresponsibly, someone
trying to move the economy forward or someone saying “No” to every proposal to put
people back to work?” are both examples of procatalepsis.
The power of
this rhetorical tool is that it allows you to define your opponent’s arguments
in your own terms and to provide a rebuttal that your opponent must react to
when he or she would have preferred an attack that put you on the defensive. And even if that opponent manages to
successfully reframe the point and respond successfully, he or she has lost the
benefit of surprise and novelty inherent in being first to present a line of
criticism.
I haven’t
found a name for a third (and extremely popular) technique of using the support
of members of your opponent’s group (political, national or ethnic) to bolster
your own cause. I first encountered this
in the 1980s in the form of a bumper sticker that read “Another Democrat for
Reagan,” and since that time cross-overs from the opposing party taking center
stage has become a standard feature at party conventions.
This technique
sends out several powerful messages:
* That one’s
opponent and his or her ideas are so far outside the mainstream that even his
own party/group does not support them
* That you,
while officially representing your own group or party, actually represent
everyone (or mostly everyone)
* That your
broad acceptability (and your opponent’s lack thereof) is so obvious that even
people who should be your opponents are attracted to your banner
You can probably
see right away how any of these techniques can be easily abused. For example, if you are presenting an opponent’s
position (either to acknowledge or anticipate and counter it), it’s all too
easy to present a distorted, inaccurate or even parody of your opponent’s real
positions (both to make their criticisms look ridiculous and give you an easier
- and self-serving - set of criticism to
reply to).
And if you
are making the case that people who would normally support your opponent really
support you, this can’t be done (honestly, anyway) by inflating the importance
or small numbers or trying to present an unrepresentative fringe as mainstream. The example of such abuse that I’m most
familiar with (and keep in mind my bias on this issue) is the critical role
Jewish voices play in anti-Israel politics, all in an attempt to create the
impression that hostility to the Jewish state (no matter how egregious and
irrational) cannot be labeled as an example of hate directed towards a minority
group since members of that minority participate and even lead such attacks.
But if using
these techniques dishonestly in a cinch, using them honestly presents serious
challenges since an effective counter-strategy against procatalepsis (for
example) is to declare that any interpretation an opponent puts on your
positions is illegitimate (even if the user of this technique is characterizing
an opponent’s arguments completely accurately while anticipating and preemptively
rebutting them). And, all too often,
including opposition points of view in an argument represents nothing more than
an attempt to appear to be even handed to a wider audience while simultaneously
doing everything in one’s power to avoid actual legitimate debate.
This is a particularly
important dilemma in our saturated media age when members of this wider audience
may only hear or see snippets of a particular debate edited to fit the needs of
a newscast or (more sinisterly) the TV commercials created by one of the
campaigns. And in a world of partisan blogs
and web sites dedicated to spinning every word spoken by every candidate, how can
a Presidential campaign ever involve genuine debate vs. the generation of
quotes and catch phrases for the media maw?
There is no
simple answer to these questions, but it is worth pointing out that political
debate has always taken place with a wider audience in mind. When Roman leaders verbally duked it out in
the Senate a couple of millennia back, they understood that they were not just
trying to win out over their immediate political debate partner, but to
convince the Senators in the audience (and the public at large) regarding the rightness
of their positions.
Today, mass
media, editing software and spin machines complicate the relationship between debaters
and audiences, but we can still hope that enough leaders (and follower) grasp
the notion that the most powerful resource one can bring to debate is that unique form of integrity called ethos. And while political power can be
won through trickery and abuse of rhetoric, ethos can never be earned in such a
manner.
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